The Student Services Centre (SSC)

The Student Services Centre (SSC) is open from
Monday to Thursday from 9 a.m. to 3 p.m.
Friday from 9 a.m. to 1 p.m.

The SSC hotline is available from
Monday to Thursday from 10 a.m. to 4 p.m., Friday from 10 a.m. to 2 p.m.
under +49 211 81-12345. 

You can reach the specialist departments during their respective telephone consultation hours: Overview

Frequently asked questions and solutions for the most common problems are listed here.

Attention! 
The SSC will close at 12 noon on Thursday, February 12, 2026.
The hotline will also be unavailable from 12 noon onwards.
Please note the special office hours on that day.
Information on all office hours can be found at www.hhu.de/sprechzeiten.

The SSC will be closed on Rose Monday (February 16, 2026).